How we look after your data

Who we are

Both sites are run by Brockley Fields Studios Ltd, South East London, which is responsible for any personal data collected through them. For anything about your data, email [email protected].

What we collect and why

• Studio waiting list: your name, email, phone number if you give it, and what kind of room you’re looking for. Used only to contact you when a room comes up.
• Newsletter: your email address, and your name if you give it. Used only to send the newsletter and Talkett beta news. You only get it if you sign up or tick the box, and you can unsubscribe from any email.
• Free 15-minute call: your name, email, what your project is about, any link you share and the time you book. Used to hold the call and prepare for it.
• Paid sessions: your name, email, where you’re based, the links and notes you share, whether you’re coming in person or online, and the times you book. Used to run the sessions, send your confirmation and reminder emails, and keep proper records.
• Emails you send us: kept so we can reply and keep track of the conversation.
• Payments: taken by Stripe on its own secure page. We never see or store your card details. Invoices are kept for six years because HMRC requires it.

Waiting list and newsletter are separate

Joining the studio waiting list doesn’t sign you up to the newsletter. There’s a separate box for that, and it’s unticked unless you tick it.

The legal bit, briefly

The newsletter is based on your consent, which you can withdraw at any time. Bookings are based on our contract with you, or steps you’ve asked us to take before working together. The waiting list and emails are based on legitimate interests. Invoices and payment records are kept because the law requires it.

Where it’s kept

• Airtable: the studio waiting list, call requests and booking records.
• Cal.com: session and call bookings, and the calendar invite you receive.
• Google (Calendar and Meet): Carey’s diary, and the video link for online sessions.
• Stripe: payments, receipts and VAT invoices.
• Resend: sends booking confirmations and session reminders.
• MailerLite: newsletter subscribers.
• Google (Gmail): email, received through Cloudflare email routing.
• Cloudflare and Vercel: host the websites. Like any web host they process your IP address to deliver pages and keep the sites secure.

Some of these companies store data outside the UK, mainly in the US. They use the standard legal safeguards for international transfers.

Who sees it

Only Carey and the Brockley Fields team, and only for the reason you gave it to us. We don’t sell, rent or share your details with anyone else, including our other companies. If you ask about co-writing or production, you contact Jax Management directly and their own privacy policy applies.

How long we keep it

• Studio waiting list: until you get a room or ask to come off the list. We check it at least once a year.
• Newsletter: until you unsubscribe.
• Call requests: 12 months, then deleted, unless we end up working together.
• Bookings: your name, email and session times are kept with the invoice for six years. Notes and links you share for a session are deleted 12 months after your last session.
• Emails: as long as they’re useful for our work together.
• Invoices: six years.

Cookies

These sites don’t use advertising or tracking cookies, so there’s no cookie banner. Visitor statistics come from Cloudflare Web Analytics, which is cookie-free and doesn’t identify you. Stripe’s payment page sets its own cookies to prevent fraud; that’s covered by Stripe’s privacy policy.

Your rights

You can ask for a copy of what we hold about you, ask us to correct it or delete it, or object to how we use it. Email [email protected] and we’ll reply within a month, usually much sooner.

If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.